FAQ

FAQ – BibleClash™

Welcome to the BibleClash™ Frequently Asked Questions page.
Here you’ll find everything you need to know about your order, game details, delivery times, returns, and more.


🕊️ Product & Gameplay

What is Bible Guess-Who™?

Bible Guess-Who™ is a Christian twist on the classic guessing game. Each card teaches a key Scripture, a character trait, and a short biblical lesson—helping children grow in their faith through joyful play.


What ages is the game suitable for?

The game is recommended for ages 4 and up.
Younger players may need a little help; older kids and teens will enjoy the deeper Bible insights included on each card.


How many players can play?

Bible Guess-Who™ is designed for 2–4 players, making it ideal for:

• Families
• Sunday Schools
• Youth groups
• Homeschool setups
• Christian classrooms


Do children need Bible knowledge to play?

Not at all.
The game is designed to help beginners learn quickly, while also offering deeper insight for children already familiar with Scripture.


What’s included in the Bible Guess-Who™ set?

Every set includes:

• Two durable double-sided boards
• Bible character cards
• Lesson cards
• Scripture references
• Instructions
• Strong packaging for long-term church or home use


Is this good for Sunday Schools, churches, and youth groups?

Yes — more than 12,700 Christian families, teachers, and leaders use it worldwide.
It’s an excellent tool for:

• Teaching Bible stories
• Reinforcing character lessons
• Group devotionals
• Christian holiday events


📦 Orders, Shipping & Delivery

Do you ship worldwide?

Yes, BibleClash™ ships to customers all over the world.


What are your global delivery estimates?

Our unified worldwide delivery estimate is:

3–7 business days after dispatch

However, delivery times are not guaranteed.
Due to international transit, customs clearance, seasonal volume, or carrier delays, customers may experience an additional:

1–3 weeks of extended delivery time

This delay is rare but possible. By ordering, you acknowledge that shipping timelines are estimates, not guarantees.


How long does order processing take?

Orders are typically processed and prepared for shipment within:

1–4 business days

Once shipped, you will receive a tracking number via email.


Will I receive tracking information?

Yes.
Every shipment includes a tracking number so you can follow your order until delivery.


Are customs duties or import taxes included?

No.
Some countries charge local import taxes, VAT, or customs fees.
These are the customer’s responsibility and vary by region.


🔁 Returns, Refunds & Guarantee

Do you offer a satisfaction guarantee?

Yes.
Every order is covered by our 30-Day Satisfaction Guarantee.

If you’re not fully happy with your purchase, we will help you with a return or replacement.


How do returns work?

You have 30 days from the day your order ships to request a return.

Items must be:

• Unused
• In original condition
• Returned with all cards, inserts, and packaging

For full details, see our Return & Refund Policy.


Who pays for return shipping?

If the item is faulty or incorrect: We cover the return shipping cost.
If you changed your mind: You are responsible for the return shipping fee.


What if my order arrives damaged or incorrect?

If your order arrives damaged, defective, or incomplete, we will replace it or refund you at no cost.
Simply contact us with photos at support@bibleclash.com.


🙋♂️ Need More Help?

How can I contact your support team?

You can email us anytime at:

support@bibleclash.com

We respond within 24 hours (Mon–Fri).
Weekend enquiries are answered on Monday.